About us
Tailored strategies to enhance business performance
Clients seek to engage with insightful strategies.
I curate our teams to deliver the most impactful solutions.
focus on delivering exceptional client satisfaction.

Founder + Consultant
I'm Michael - a hospitality and event operations professional with over 15 years at the sharp end of high-volume, high-profile events. From leading operations at ExCeL London and The Open to founding The Daily Grind, my focus has always been simple: deliver smart systems, seamless experiences, and resilient teams.
These days, I split my time between consultancy work - helping organisations optimise hospitality strategy and execution - and hands on roles that challenge me to lead from the front when the opportunity is right.
Meet our consultants
Expert professionals steering our growth
Michael
Consultant, Operator & Non-Exec Director
As the founder and visionary leader, Tony is passionate about fostering innovation. He actively engages in developing strategies that enhance client experiences and drive business success.
Russell
Operator
Russell thrives on challenges. With extensive experience as a Hospitality Operator, Russell has guided numerous businesses to success. He is a leader in the field.
Aline
Operator
Aline is a passionate business operator who thrives on helping others succeed. She guides numerous clients in the hospitality sector and fosters a community of aspiring entrepreneurs.
Rebecca
Administrator & HR
Rebecca, with her extensive background in hospitality, provides invaluable insights that enhance our service offerings. Her commitment to excellence drives our consultancy to new heights.